Experience of Care and Health Outcomes Survey, CAHPS Version 3.0 (ECHO)

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Overview

Purpose
Assess experience with behavioral health care and services
Respondent
Person with a Disability
Administration Method
Interview
Administration Mode
In-person
Developer
CAHPS
0
Population
Mental Health Challenges

Instrument Citation(s)

ECHO Managed Care Organization (MCO) Survey and Instructions
Download ECHO Managed Care Organization (MCO) Survey and Instructions. Content last reviewed March 2016. Agency for Healthcare Research and Quality, Rockville, MD.
http://www.ahrq.gov/cahps/surveys-guidance/echo/instructions/mcosurveylist.html

ECHO Managed Behavioral Health Care Organization (MBHO) Survey and Instructions
Download ECHO Managed Behavioral Health Care Organization (MBHO) Survey and Instructions. Content last reviewed June 2016. Agency for Healthcare Research and Quality, Rockville, MD.
http://www.ahrq.gov/cahps/surveys-guidance/echo/instructions/mbhosurveylist.html

Contents of the ECHO Survey and Reporting Kit 2004.
https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/echo/about/21_contents_echo_kit.pdf PDF

Get ECHO Surveys and Instructions. Content last reviewed March 2016. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/cahps/surveys-guidance/echo/instructions/index.html

Psychometric Citation

  • Beebe, T.J., Harrison, P.A., McRae, J.A., & Asche, S.E. (2003). Evaluating Behavioral Health Services in
    Minnesota’s Medicaid Population Using the Experience of Care and Health Outcomes (ECHO)
    Survey. Journal of Health Care for the Poor and Underserved, 14(4), 608-621.

    Type of Publication
    Peer review
    Instrument Language
    English
    Sample: Age (Mean and Range)

    18-34 (46%);
    35-54 (45%);
    55+ (9%)

    Sample: Age Group

    18-64 Years

    Sample: Countries/State

    Minnesota

    Sample: Disability Type

    Not Reported

    Sample: Gender (%male)

    13%

    Sample: Race/Ethnicity (%)

    White 77%, African American 5%, Asian 4%, American Indian 3%, Hispanic 4%, Other 7%

    Sample: Sampling Strategy

    Random sampling

    Sample: Size

    885

    Reliability: Internal Consistency

    Cronbach’s Alpha for Access to Treatment (ɑ=0.84);
    Cronbach’s Alpha for Communication With Clinicians (ɑ=0.86);
    Cronbach’s Alpha for Functional Improvement (ɑ=0.89);
    Cronbach’s Alpha for Effect of Treatment (ɑ=0.85)

    Study design
    Cross-sectional