Mental Health Statistics Improvement Program (MHSIP) Adult Consumer Survey

Overview

Purpose

Measure service quality and satisfaction for adult consumers

Respondent

Person with a Disability

Administration Method

Interview

Administration Mode

In-person

Developer

Center for Mental Health Services

0

Population

Mental Health Challenges

Instrument Citation(s)

Psychometric Citation

• McBride, D., Wilson, C.M., Suazo, N., Smith, M., & Serles, J. (2014). The Adult Consumer Survey Took Kit. https://depts.washington.edu/pbhjp/sites/default/files/2014%20ACS%20Toolkit.pdf

  The Adult Consumer Survey 2014: Briefing Paper. https://depts.washington.edu/pbhjp/sites/default/files/2014%20ACS%20Briefing.pdf

  Type of Publication

  Technical report

  Instrument Language

  English

  Sample: Age (Mean and Range)

  Mean=44.76

  Sample: Age Group

  18-64 Years

  Sample: Countries/State

  Washington

  Sample: Disability Type

  Not Reported

  Sample: Gender (%male)

  31%

  Sample: Race/Ethnicity (%)

  Caucasian 76%, African American 3%, Asian 3%, Hispanic 9%, Native American 4%, Other 2%

  Sample: Sampling Strategy

  Random sampling

  Sample: Size

  Not Reported

  Reliability: Internal Consistency

  Cronbach’s Alpha for General satisfaction (ɑ= .87);
  Cronbach’s Alpha for Appropriateness and quality of services (ɑ= .86);
  Cronbach’s Alpha for Participation in treatment goals (ɑ= .67);
  Cronbach’s Alpha for Perceived outcomes (ɑ= .90);
  Cronbach’s Alpha for Perception of access (ɑ= .81);
  Cronbach’s Alpha for NOMS functioning (ɑ= .88);
  Cronbach’s Alpha for NOMS social connectedness (ɑ= .81);
  Cronbach’s Alpha for Stigma (ɑ= .89)

  Study design

  Cross-sectional