Mental Health Statistics Improvement Program (MHSIP) Adult Consumer Survey
Overview
- Purpose
- Measure service quality and satisfaction for adult consumers
- Respondent
- Person with a Disability
- Administration Method
- Interview
- Administration Mode
- In-person
- Developer
- Center for Mental Health Services
- Item Count
- 62
- Population
- Mental Health Challenges
Instrument Citation(s)
McBride, D., Wilson, C.M., Suazo, N., Smith, M., & Serles, J. (2014). The Adult Consumer Survey Took Kit. https://depts.washington.edu/pbhjp/sites/default/files/2014%20ACS%20Toolkit.pdf 
Instrument Domains
| Domain | Number of Items |
|---|---|
| Choice and Control | 3 |
| Choice of services and supports | 1 |
| Personal choices and goals | 1 |
| Personal freedoms and dignity of risk | 1 |
| Self-direction | 0 |
| Community Inclusion | 12 |
| Employment | 2 |
| Meaningful activity | 2 |
| Resources and settings to facilitate inclusion | 1 |
| Social connectedness and relationships | 6 |
| Transportation | 1 |
| Holistic Health and Functioning | 1 |
| Individual health and functioning | 1 |
| Health promotion and prevention | 0 |
| Human and Legal Rights | 4 |
| Freedom from abuse and neglect | 1 |
| Informed decision-making | 2 |
| Optimizing the preservation of legal and human rights | 1 |
| Privacy | 0 |
| Supporting individuals in exercising their human and legal rights | 0 |
| Service Delivery and Effectiveness | 18 |
| Person's needs met and goals realized | 18 |
| Delivery | 0 |
| Workforce | 7 |
| Culturally competent | 1 |
| Person-centered approach to services | 6 |
| Adequately compensated with benefits | 0 |
| Demonstrated competencies when appropriate | 0 |
| Safety of and respect for the worker | 0 |
| Staff Turnover | 0 |
| Sufficient workforce numbers dispersion and availability | 0 |
| Workforce engagement and participation | 0 |
| Caregiver Support | 0 |
| Access to resources | 0 |
| Family caregiver/natural support involvement | 0 |
| Family caregiver/natural support wellbeing | 0 |
| Training and skill-building | 0 |
| Consumer Leadership in System Development | 0 |
| Evidence of meaningful caregiver involvement | 0 |
| Evidence of meaningful consumer involvement | 0 |
| System supports meaningful consumer involvement | 0 |
| Equity | 0 |
| Availability | 0 |
| Equitable access and resource allocation | 0 |
| Transparency and consistency | 0 |
| Fluctuation of Need | 0 |
| Level of Caregiver Well-Being | 0 |
| Person-Centered Planning and Coordination | 0 |
| Assessment | 0 |
| Coordination | 0 |
| Person-centered planning | 0 |
| System Performance and Accountability | 0 |
| Data management and use | 0 |
| Evidence-based practice | 0 |
| Financing and service delivery structures | 0 |
Psychometric Citation
McBride, D., Wilson, C.M., Suazo, N., Smith, M., & Serles, J. (2014). The Adult Consumer Survey Took Kit. https://depts.washington.edu/pbhjp/sites/default/files/2014%20ACS%20Toolkit.pdf
The Adult Consumer Survey 2014: Briefing Paper. https://depts.washington.edu/pbhjp/sites/default/files/2014%20ACS%20Briefing.pdf
- Type of Publication
- Technical report
- Instrument Language
- English
- Sample: Age (Mean and Range)
Mean=44.76
- Sample: Age Group
18-64 Years
- Sample: Countries/State
Washington
- Sample: Disability Type
Not Reported
- Sample: Gender (%male)
31%
- Sample: Race/Ethnicity (%)
Caucasian 76%, African American 3%, Asian 3%, Hispanic 9%, Native American 4%, Other 2%
- Sample: Sampling Strategy
Random sampling
- Sample: Size
Not Reported
- Reliability: Internal Consistency
Cronbach’s Alpha for General satisfaction (ɑ= .87);
Cronbach’s Alpha for Appropriateness and quality of services (ɑ= .86);
Cronbach’s Alpha for Participation in treatment goals (ɑ= .67);
Cronbach’s Alpha for Perceived outcomes (ɑ= .90);
Cronbach’s Alpha for Perception of access (ɑ= .81);
Cronbach’s Alpha for NOMS functioning (ɑ= .88);
Cronbach’s Alpha for NOMS social connectedness (ɑ= .81);
Cronbach’s Alpha for Stigma (ɑ= .89)- Study design
- Cross-sectional